Option 1 — in the app (instant)
- Open Kuko and go to the Me tab.
- Tap Delete my data.
- Confirm. Your anonymous account and all linked data are permanently deleted from our servers, and the app resets on your phone.
Option 2 — by email
If you no longer have the app, email the.kuko.app@gmail.com with the subject "Delete my Kuko data". Because Kuko has no accounts, please include something that helps us find your data — for example the order ID from your Apple or Google receipt, or the date you subscribed. We'll confirm once it's done, within 30 days at the latest.
What gets deleted
- Your anonymous Kuko ID and profile: name, age range, goals, region, supermarkets, budget, household, diet, allergies, appliances and neighbourhood pin.
- Your meal plans, grocery lists, cooked meals and savings history.
- Your logged meal scans.
- All data stored in the app on your phone.
What we keep
- Feedback you gave (like a cancellation reason) is disconnected from your ID and kept only in de-identified form.
- Purchase records held by Apple, Google and our subscription provider, as needed for accounting, tax and legal purposes.
- Deleted data may remain in encrypted backups for up to 30 days before it's overwritten.
Don't forget your subscription
Deleting your data doesn't cancel your subscription. Cancel it in the App Store (Settings → your name → Subscriptions) or Google Play (profile → Payments & subscriptions → Subscriptions).
See our Privacy Policy for more about your rights.